Privacy Policy

At ArtisanWay, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our website.

Personal Information We Collect

When you visit ArtisanWay, we automatically collect certain information about your device, including your IP address, browser type, time zone, and cookies installed on your device. Additionally, as you browse, we collect information about the pages or products you view, websites or search terms that referred you to our site, and your interactions with the website. This information is referred to as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Small data files placed on your device to store unique identifiers.
  • Log Files: These track actions on the website and collect data including IP address, browser type, internet service provider, referring/exit pages, and time stamps.
  • Web Beacons, Tags, and Pixels: These are electronic files used to record information about how you browse the website.

When you make or attempt to make a purchase, we collect information such as your name, shipping and billing addresses, email address, phone number, and payment details. This is referred to as “Order Information.”

Together, Device Information and Order Information are called “Personal Information.”

How We Use Your Personal Information

We use Order Information to:

  • Fulfill orders, process payments, and arrange shipping.
  • Communicate with you, send order confirmations, and provide customer service.
  • Screen orders for potential fraud or risk.
  • Provide you with advertisements or product information based on your preferences.

We use Device Information to help detect fraud and improve and optimize our website. This includes analyzing how customers browse and interact with the website and assessing the success of our marketing campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties to help us provide services. We do not sell your personal information.

Cookie and Tracking Policy

We use cookies to enhance your experience on the website, personalize content, and analyze website traffic. You can disable cookies at any time through your browser settings, but this may affect certain features of the website.

Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including retaining order information for warranty and customer support.

Your Rights Regarding Your Personal Data

You have the right to:

  • Request access to, modification of, or deletion of your personal information.
  • Limit the use of your data in certain circumstances. To exercise these rights, please contact us through our website.

Data Security

At ArtisanWay, we use technical and organizational measures to ensure your data is protected. Payment data is processed through secure payment gateways with encryption to ensure maximum security.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in operations or for legal reasons. Any updates will be posted on this page, and we may notify you as needed. Please review this Privacy Policy regularly to stay informed about any changes.

Contact Us

If you have any questions about this Privacy Policy or need assistance regarding your privacy rights, please contact us through our website.